1. Once Icad frozen, open Windows Task Manager
2. Search for CMS IntelliCAD application on the Processes tab
3. Right click on corresponding process and choose "Create Dump file"
4. Once dump is generated, path to .dmp file will be provided
5. Upload .dmp file somewhere (as it will be very huge file).
The path will be shown in a dialog after the dump file is created but will be like:
C:\Users\YourUserName\AppData\Local\Temp\Icad.dmp
6. share such file download link with us.
Return to “FAQ - Frequently Asked Questions”
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