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How to register and transfer a license

Posted: Tue Feb 13, 2018 2:58 pm
by CMS Inc
ETOOLBOX CAD Viewer for Windows desktop requires license registration/activation. A license can be obtained for free at https://www.intellicadms.com/store/standalone

After install and run, ETOOLBOX should prompt for license registration. 15 days trial period is available hitting the "Register later" button.

Use the license ACTIVATION KEY listed at the LICENSES webpage of https://www.intellicadms.com

To transfer the license from a licensed system to another one, run ETOOLBOX CAD Viewer and click the "i" information button > manage license > insert the activation key > click DEACTIVATE button.

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Re: How to register and transfer a license

Posted: Sat Nov 09, 2019 3:44 pm
by cristina.majluf
I did this, the downloaded Intellicad 9.2 and installed it, but it does not work. First of all it didnt ask me for an activation key.
Despite of that I can open the program, and open some dwg files, but after I work on them and try to save or save as, the program crashes. Every time the same, I have uninstalled it and installed it back like 10 times. i even deactivated Norton AV thinking that it might be causing problems.

I am desperate, this is a working tool for me at my job....

what can I do?

Re: How to register and transfer a license

Posted: Sat Nov 09, 2019 4:26 pm
by CMS Inc
This post is related to ETOOLBOX Free CAD Viewer.

To deactivate the CMS IntelliCAD license you can find instructions at the download page of https://intellicadms.com

Basically, it's very simply. At the licensed system (still running the CMS IntelliCAD license) you need to go to HELP > License Manager and then select "deactivate".
This action will release the license automatically to allow a new activation (at a supported system).

Re: How to register and transfer a license

Posted: Wed Nov 15, 2023 3:39 pm
by correntijohn
Hi I have purchased a standalone license 11.xx PE Plus and the machine I was using at work crashed so I cannot deactivate the license.

Can you please help me as I have asked for help before to no avail.

I don't want to leave nasty google reviews but if you can't help then I need to warn potential customers that your support is not much good.

Regards John Correnti

Re: How to register and transfer a license

Posted: Wed Nov 15, 2023 4:29 pm
by CMS Inc
First of all, we do not take threats and we'll respond properly if required.

Make sure to read the information we've provided you at the order confirmation email message, and also the FAQ section of this support forum on the related matter.

Re: Upgrade to CMS 12 pe plus

Posted: Mon Jan 29, 2024 10:12 pm
by correntijohn
If i upgrade to CMS 12 pe plus will i get two licenses again or will i need to remove cms 11 pe plus?

Re: How to register and transfer a license

Posted: Tue Jan 30, 2024 4:40 am
by CMS Inc
You'll get ONE single user standalone license that you can use the software at one system, and that's NOT 2 licenses.
License manager allows you to transfer the license from a licensed system to another system. That needs to be done at the latest licensed system still running the software and license.

Re: How to register and transfer a license

Posted: Thu Apr 18, 2024 3:48 am
by Joris FCJ
Hi, I just purchased the upgrade to 12PE+
I want to upgrade from the 2 seats 9PE+ on my old PC and on my tablet.

I deregistered my old PC via the license manager and reinstalled version 9PE+ on my new PC.
Now I can start 9PE+ on the new PC and when I look at "about" there is no user name. It just says "Product ID: No Limit. User ID: xxxxxxxxxx."

When I click on upgrade on the new PC, I get to the download page and there I downloaded and installed 12PE+.

By opening 12PE+ it asks to activate again, but the new system has already been activated?
Do I have to deactivate 9PE+ on the current system again?
There is no longer a product key. Do I have to use the product key from the old PC? The one from 9PE+ from 2019?

Re: How to register and transfer a license

Posted: Thu Apr 18, 2024 4:10 am
by CMS Inc
Each CMS IntelliCAD standalone license can be installed at ONE PC system only. You cannot have the same license installed at 2 different systems even if not used at the same time, .

You can find activation and deactivation instructions at the download section of our website.

Re: How to register and transfer a license

Posted: Thu Apr 18, 2024 7:37 am
by Joris FCJ
So if I understand correctly, I would also have to remove the legal 2nd seat 9PE+ from the tablet to be able to use the new upgrade?
Can I purchase a second upgrade for the tablet as well?
Or is it possible to use the tablet as a second device with a dongle?
The tablet cover does not have room for a USB dongle, but it can accommodate a MicroSD card inside the tablet's case.

Re: How to register and transfer a license

Posted: Thu Apr 18, 2024 9:31 am
by CMS Inc
No, you cannot just purchase an extra upgrade.
You can move the 9.2 license only if you're able to deactivate it at the latest system where such license was installed. Software and license needs to be running.
If you're getting a "no deactivation mode" notice, then such machine is NOT the latest system where such license was activated, and therefore it cannot be transferred.

With CMS IntelliCAD 12.1 PE PLUS licenses we provide users the option to convert a digital license in to a USB Flash drive serving as physical license to run our software.
In such case, you can install our software at any number of PC systems and run the software where the USB Dongle is installed.
That's provided for free to users running the latest version of CMS IntelliCAD PE PLUS software.

If you need to move the license, then just move the USB Dongle.
No activation or deactivation is required in this case.

Extra details on the USB Dongle Maker tool are printed here:
https://intellicadms.com/store/disks/51 ... ade-remote