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Since this day IntelliCAD v13 don't run !

#1 by SPirou4D
I don't have made change with IntelliCAD because I don't use it since a lot.
But since this day I can't start it !
I re-installed it but no change: can't start it.

I removed it with IOBIT application. restart my computer and make a cleaning with CCleaner and than re-installed IntelliCAD v13 with the last downloading.
BUT no change I can't start IntelliCAD !

What's the prob?
Patrick Depoix
Architecte D.P.L.G. & Historien-chercheur en histoire de l'Architecture
IntelliCAD v13 PE+ on Windows 10

Re: Since this day IntelliCAD v13 don't run !

#2 by SPirou4D
SPirou4D wrote: ↑
Tue Dec 10, 2024 4:28 am
 What's the prob?
Ho I found the solution during I write you.... I removed the folder "CMS IntelliCAD Backup" stay in place and now IntelliCAD start !
I remembered this new folder in my documents and which had posed the problem the last time a few months ago....

Why this folder????? Backup save problem's files and prevents the restarting of IntelliCAD !
Very BAD idea !!!
Patrick Depoix
Architecte D.P.L.G. & Historien-chercheur en histoire de l'Architecture
IntelliCAD v13 PE+ on Windows 10

Re: Since this day IntelliCAD v13 don't run !

#3 by sln8458
SPirou4D wrote: ↑
Tue Dec 10, 2024 4:36 am
SPirou4D wrote: ↑
Tue Dec 10, 2024 4:28 am
 What's the prob?
Ho I found the solution during I write you.... I removed the folder "CMS IntelliCAD Backup" stay in place and now IntelliCAD start !
I remembered this new folder in my documents and which had posed the problem the last time a few months ago....

Why this folder????? Backup save problem's files and prevents the restarting of IntelliCAD !
Very BAD idea !!!
Morning Pat, hope you are well?

Can you confirm the full path for "CMS IntelliCAD Backup" pls

Is it : C:\Users\Username\AppData\Roaming\CMS\CMS IntelliCAD 13.0 Premium Edition Plus x64\Backup
SteveN
CMS INTELLICAD 13.0.737.158051.PE+.VC17.x64.CMS130

i9-12900k / 64gb-3200 - NVIDIA GeForce TRX 3060 Ti 8Gb Windows 11 Pro

Re: Since this day IntelliCAD v13 don't run !

#4 by SPirou4D
Hi Steve,
This folder was in my Documents :
C:\Users\Patrick\Documents\CMS IntelliCAD13.0x64.backup
His name was with this extension : .backup

but in this folder : nothing !
C:\Users\Patrick\Documents\CMS IntelliCAD13.0x64\Emergency Saved Drawings
No bug !

I can't understand ! I removed this folder and ....
Now al is ok .
Patrick Depoix
Architecte D.P.L.G. & Historien-chercheur en histoire de l'Architecture
IntelliCAD v13 PE+ on Windows 10

Re: Since this day IntelliCAD v13 don't run !

#5 by IMAC E
Thanks Patrick and SteveN!

I think I'm having the same problem with IntelliCAD as of this morning. If I try to open the program I briefly see the logo pop up followed by "CMS IntelliCAD13 x64 has encountered a problem and needs to close".

I do have a "CMS IntelliCAD13.0x64" folder in my documents, but nothing that says "backup" on it. I'll see if I can track that folder down and delete it.

Re: Since this day IntelliCAD v13 don't run !

#6 by sln8458
Morning guys,
Here is what I have installed for 13.0.
This is the path C:\Users\username\Documents\CMS IntelliCAD13.0x64
no backup folder.png
no backup folder.png (25.02 KiB) Viewed 845 times
ATM all is working OK


There is a backup folder:
Located here: C:\Users\Username\AppData\Roaming\CMS\CMS IntelliCAD 13.0 Premium Edition Plus x64
with backup folder.png
with backup folder.png (16.67 KiB) Viewed 845 times

SteveN
CMS INTELLICAD 13.0.737.158051.PE+.VC17.x64.CMS130

i9-12900k / 64gb-3200 - NVIDIA GeForce TRX 3060 Ti 8Gb Windows 11 Pro

Re: Since this day IntelliCAD v13 don't run !

#7 by SPirou4D
There is a backup folder:
Located here: C:\Users\Patrick\AppData\Roaming\CMS\CMS IntelliCAD 13.0 Premium Edition Plus x64
Yes Steve I have the same with into :
Annual / Daily / Monthly / Weekly folders

But the backup folder I spoke was other thing.... may be it's me I created ?
Very strange !
Patrick Depoix
Architecte D.P.L.G. & Historien-chercheur en histoire de l'Architecture
IntelliCAD v13 PE+ on Windows 10

Re: Since this day IntelliCAD v13 don't run !

#9 by SPirou4D
Today I wanted to thank the CMS team for their answer about this problem !
A small number of users have reported that the application crashes when they try to open it. This problem seems to be related to a specific version of the Microsoft Visual C++ 2015-22 redistributable library (x64). It seems that another program installed on your computer has replaced the correct version of this library with an older one, causing the CMS IntelliCAD 13 application to malfunction.

Users can manually install/repair VC redistributable from Microsoft website:
https://aka.ms/vs/17/release/vc_redist.x64.exe
Thanks a lot for your answer. I understand now because I installed a little application with it..... and corrected this Microsoft Visual C++ 2015-22 with your link to download it.
Now all is ok!
Best regards.
Patrick Depoix
Patrick Depoix
Architecte D.P.L.G. & Historien-chercheur en histoire de l'Architecture
IntelliCAD v13 PE+ on Windows 10

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