Cloud Intellicad not loading

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supdes
Newbie
Posts: 6
Joined: Thu Jun 11, 2015 7:22 am

Cloud Intellicad not loading

Post by supdes » Wed Jul 26, 2017 2:53 am

Hi,

Our cloud version of IntelliCAD (PE 8.2.940) refuses to run. I have tried it on two separate machines and I get the same error in both cases:

Turbo
The application has encountered and error. Access denied. (0x80070005)
Please contact the publisher of this application for more information

Please can you help as this tool is required urgently on an active project.

Screenshot attached.
2017-07-26.png
Screenshot of error.
2017-07-26.png (104.65 KiB) Viewed 609 times
Regards,
Craig
supdes
Newbie
Posts: 6
Joined: Thu Jun 11, 2015 7:22 am

Re: Cloud Intellicad not loading

Post by supdes » Sat Jul 29, 2017 9:28 am

Rather uninspiring support from the "support forum" CMS.
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CMS Inc
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Joined: Wed Feb 23, 2005 12:01 am
Location: Burleson, TX
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Re: Cloud Intellicad not loading

Post by CMS Inc » Mon Aug 14, 2017 5:46 am

Cloud users are on a subscription and faster registration support replies are typically provided by email.

Just sign off at the turbo.net console you can find a the system tray, and re-sign in.

CMS IntelliCAD upgrades can be found at the Applications section of http://uscloud.intellicadms.com

When upgrading, uninstall first ALL CMS intelliCAD software and only then click to run the CMS IntellICAD version you would like to run.

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