Cloud Intellicad crashes - urgent help required

[supdes]

Hi,

I am experiencing continuous crashes when trying to start the cloud version of IntelliCAD PE. I have tried to open from Turbo.NET and from the http://uscloud.intellicadms.com/ website. In both cases the application starts to load and then I get a pop up warning.

Runtime Error! R6025 - pure virtual function call.

Usually that's the end. However, occasionally the application will start but within 10s it will simply close without warning. This application is required for a current piece of work and so help would be greatly appreciated.

[supdes]

My last attempt at opening the application brought up a crash report form - which then crashed before I could complete it. Please help.

[supdes]

We're now in November and no-one from CMS has bothered to respond. SMH. Useless and disgraceful.