Cloud Intellicad crashes - urgent help required

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supdes
Newbie
Posts: 6
Joined: Thu Jun 11, 2015 7:22 am

Cloud Intellicad crashes - urgent help required

Post by supdes » Wed Sep 12, 2018 2:59 am

Hi,

I am experiencing continuous crashes when trying to start the cloud version of IntelliCAD PE. I have tried to open from Turbo.NET and from the http://uscloud.intellicadms.com/ website. In both cases the application starts to load and then I get a pop up warning.

Runtime Error! R6025 - pure virtual function call.

Usually that's the end. However, occasionally the application will start but within 10s it will simply close without warning. This application is required for a current piece of work and so help would be greatly appreciated.
supdes
Newbie
Posts: 6
Joined: Thu Jun 11, 2015 7:22 am

Re: Cloud Intellicad crashes - urgent help required

Post by supdes » Fri Sep 14, 2018 2:32 am

My last attempt at opening the application brought up a crash report form - which then crashed before I could complete it. Please help.
supdes
Newbie
Posts: 6
Joined: Thu Jun 11, 2015 7:22 am

Re: Cloud Intellicad crashes - urgent help required

Post by supdes » Wed Nov 14, 2018 6:38 am

We're now in November and no-one from CMS has bothered to respond. SMH. Useless and disgraceful.
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CMS Inc
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Joined: Wed Feb 23, 2005 12:01 am
Location: Burleson, TX
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Re: Cloud Intellicad crashes - urgent help required

Post by CMS Inc » Thu Feb 14, 2019 5:33 am

Your system need to be updated . Make sure you do that at the Windows settings > Update and security.

In case of software failure you have/had also the option to send us an email to a specific email address available at https://intellicadms.com contacts.
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