Please share the .dwg sample with us and report the exact scenario to reproduce such issue.
You can email us using contact details published at our main website.

When facing updates issues, it's recommended to clean up turbo.net preferences cache (Windows search for "turbo.net preferences") , uninstall CMS IntelliCAD (if previously installed) and start over by downloading CMS IntelliCAD PE EASY RUN from https://us.intellicadms.com After a Windows u...

You can find detailed instructions on how to install the CMS IntelliCAD 12.x PE PLUS Network version at the download section of https://intellicadms.com Check the CMS IntelliCAD Installers or the Manuals & Instructions sections. You'll need to run CMS IntelliCAD at client PCs as system administr...

To help us investigate the error, please:

• Email us a .dwg file that demonstrates the issue.

• Include detailed instructions on how to reproduce the error using the file

You can find our email address in the Contact section of our website. It's listed in the footer at the bottom of our main website.

If you're a v12.x licensed user then make sure to check for updates at the HELP menu.

CMS IntelliCAD is on version 12.1 since February , 2024.
CMS IntelliCAD PE EASY RUN is also on 12.1 version since then; licensed users can get it at https://run.intellicadms.com

Free Basic course tutorial videos for CMS IntelliCAD training are now available for review at the download section of https://intellicadms.com/download

CMS NKLS License Manager is not a service, it's an application to manage a CMS IntelliCAD network license. If the server reboots, then you'll need to sign in to Windows Server and restart CMS NKLS License Manager manually. Windows Server IP address should not change on system reboot. If it does then...

No, you cannot just purchase an extra upgrade. You can move the 9.2 license only if you're able to deactivate it at the latest system where such license was installed. Software and license needs to be running. If you're getting a "no deactivation mode" notice, then such machine is NOT the ...

Each CMS IntelliCAD standalone license can be installed at ONE PC system only. You cannot have the same license installed at 2 different systems even if not used at the same time, .

You can find activation and deactivation instructions at the download section of our website.

HELP menu > Check for Updates.
You'll see a notice if an update is available or if you're already running the latest version of CMS IntelliCAD software.

Only as a license.
CMS IntelliCAD 12.1 PE PLUS cannot be installed on a USB Dongle.
CMS IntelliCAD 12.1 PE PLUS needs to be installed on each machine where you would like to run it, and naturally install the USB Dongle on then machine you would like to run our software.

Nothing blocks you from uninstalling and reinstalling our software at the same licensed system.

Yes, you need to install CMS IntelliCAD 11.1 PE PLUS first, then run it as system administrator. Then you can install the USB Dongle that you claim to have created. If the USB Dongle has been created properly according to the instructions we provide at the download section of our website then it sho...

We'll post a tutorial video as soon as possible.